FAQs
How long does it take to have my order ready?
Custom orders take 3-5 business days to be made and delivered. You’ll get a message once your order is ready!
Do you offer local pickup, delivery, or shipping?
Currently we just offer local pickup and delivery with an extra fee on delivery. We are working on our shipping quotes.
How should I take care for the custom blanket or plush?
We recommend gentle washing in cold water and air drying to keep embroidery looking beautiful.
Can I request a special color or design?
Yes, we are starting with our neutral collection, but if you have a special request, feel free to contact us through our email or Instragram account and we’ll do our best!
What type of payments do you accept?
We accept all major credit and debit cards, Apple Pay, Google Pay, and Paypal making it a safely smooth experience through our website. And we also accept Zelle and CashApp for local orders— just message us directly to arrange your payment.